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Outlook send and receive option is not working

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One of the common reasons for auto Send/Receive to stop working has to do with a group Send/Receive group in Outlook. Here’s how to fix the problem with the corrupt Send/Receive group.

  1. In Outlook 2016, go to File -> Options -> Advanced -> Send/Receive.
  2. Create a new Send/Receive Group in Outlook 2016, or create a copy of the All Accounts group. Configure this group by checking the following two boxes:
    – Include this group in send/receive (F9)
    – Schedule an automatic send/receive every X minutes (where X is the time in minutes).
    You must enable both of these options or else Outlook 2016 will not do an automatic Send/Receive. You may also be interested in selecting the option for Send/Receive when Outlook is offline.
  3. Once you have the new group configured, disable the built-in All Accounts group because that’s the group that is potentially corrupted and you must deactivate it. You can disable the All Accounts group by unchecking every single box, as shown below.
  4. Restart Outlook. Hopefully, this will fix the auto Send/Receive problem.

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