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YongSan

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YongSan last won the day on May 25

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About YongSan

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  1. 1. Go to Customer Portal Webpage Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links 2. Click the OfficeMail/SpamExperts subscription. 3. Click the SpamExperts tab. 4. Click the LOGIN button next to your desired domain. 5. Goto bottom of the page and click the "Sender blacklist" option. 6. Here, under "Sender" option enter the email address to be blocked. [NOTE: To blacklist a full domain, simply add the domain name without @. To blacklist an entire TLD use "*" as a wildcard (e.g. for anything from .nl add "*.nl", without the quotes). ] 7. Click Add. Feel free to contact us if you have any other queries. View the full article
  2. To Download. 1. Log into webmail of your mail account from customer portal. (Select "Email tab" >> Click mail account >> Webmail >> Open >> you will directly redirect to webmail of the mail account) 2. Move to "folders". 3. Select the folder (put a tick mark) which you want to backup/download. 4. Choose the option "Download" from "choose action" [.zip format]. The selected folder will download to your local end as .zip format. To import mail to your account. 1. Log into webmail of your mail account from customer portal. 2. Move to "folders". 3. Select the folder (put a tick mark) which you want to import from the backup mail. (Please note, you can only import the extracted file of the downloaded zip file. You can extract the zip file by using any online tools). 4. Choose the option "import" from "choose action" >> choose file (select file from your local end) >> import. After that, you can see the imported file in your specified folder.View the full article
  3. To, backup emails from your webmail interface, select all, click on three dashes icon and select Save as option. select all, click on three dashes icon and select Save as an option. The email will be saved in .eml format to your computer. In this case, all selected emails will be compressed into a .zip archive and downloaded to your computer. In order to import emails to App Suite webmail select them and then drag-n-drop to the required folder. NOTE: you can import only emails saved in .eml format. Once the transfer is completed, you will see all imported emails as unread ones. Please verify, I am attaching the screenshot for your review. Kindly verify the details from your end and update us if need further assistance. Screenshots: Feel free to contact us if you need any assistance on this. View the full article
  4. 1. Log in to Customer Portal. Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Link 2. Select your subscription ( Cloud Infrastructure or Cloud Server ) 3. Select the VPS tab or Cloud Infrastructure tab. 4. Select the console tab. ( Select the server first and you can see the console tab, in the case of Cloud Infrastructure) Feel free to contact us if you need any assistance. View the full article
  5. 1. Log in to Customer Portal. Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Link 2. Select your subscription ( Cloud Infrastructure or Cloud Server ) 3. Select the VPS tab or Cloud Infrastructure tab. 4. Select the console tab. ( Select the server first and you can see the console tab, in the case of Cloud Infrastructure) Feel free to contact us if you need any assistance. View the full article
  6. 1. Login to your customer portal 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on E-mail tab 4. Click on the desired email address. 5. Click on the Webmail tab. 6. Now click on "Open WebMail link" to access the webmail. Feel free to revert us if you need any further assistance. View the full article
  7. 1. Login to your customer portal Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links 2. Click the appropriate Plesk server subscription. 3. Click on VPS tab. 4. Click the "Manage Plesk" button under maintenance section of the page. 5. Now click at the "Manage DNS Zones" button present at the bottom of the page. 6. Here you can find the domains which are associated with the current subscription. 7. Here you can manually enable/disable the sync for each and every domain which was added to the Plesk. Feel free to contact us if you need any further assistance on this. View the full article
  8. Warning : when recreating your VPS with a different OS, your backup(s) and installed application(s) will be removed. The set of available applications depends on the selected OS. 1. Login to your Customer Portal 2. Select the appropriate subscription. 3. Go to VPS tab. 4. Click on Recreate Server. 5. Select your new operating system and enter your new password for the new server. 6. Click on Destroy and Create New Server --------------------------------------------------------------------------- Feel free to contact us if you need any assistance on this. View the full article
  9. 1. Login to your Customer Portal. 2. Select "Websites" tab. 3. Click the website name that you want to create the FTP account for. 4. Select FTP access 5. From the page, you can either edit the existing FTP account details or create a new one from the users tab. View the full article
  10. Adding PTR Records

    Dear Customers, Adding of PTR records can currently only be done by ReadySpace engineers. If you need to add PTR records, kindly make your request known by submitting a ticket HERE or sending an email to help@readyspace.com. ReadySpace Team View the full article
  11. Adding PTR Records

    Dear Customers, Adding of PTR records can currently only be done by ReadySpace engineers. If you need to add PTR records, kindly make your request known by submitting a ticket HERE or sending an email to help@readyspace.com. ReadySpace Team View the full article
  12. To create an autoresponder from your customer portal, Please follow the steps provided below, ============ 1. Log in to your customer portal. 2. go to email tab and click the email account that you need to create the autoresponder for. 3. Click the Autoresponders tab and click "Add New Autoresponder". 4. Fill up the details and click submit ============ If you don't like your mailbox owners to access the customer portal with your admin account, then please follow the steps provided below to login as an email user, ================ 1. login to cp.readyspace.com.sg with individual email address 2. go to E-mail tab 3. then go Autoresponders tab and click "Add New Autoresponder". 4. Fill up the details and click submit ================ Feel free to open a support ticket if you need any further assistance. View the full article
  13. To create an autoresponder from your customer portal, Please follow the steps provided below, ============ 1. Log in to your customer portal. 2. go to email tab and click the email account that you need to create the autoresponder for. 3. Click the Autoresponders tab and click "Add New Autoresponder". 4. Fill up the details and click submit ============ If you don't like your mailbox owners to access the customer portal with your admin account, then please follow the steps provided below to login as an email user, ================ 1. login to cp.readyspace.com.sg with individual email address 2. go to E-mail tab 3. then go Autoresponders tab and click "Add New Autoresponder". 4. Fill up the details and click submit ================ Feel free to open a support ticket if you need any further assistance. View the full article
  14. Follow are the steps to create a database using plesk panel +++++++++ 1. Log in to Plesk 2. Go to the tab Websites & Domains and click Databases 3.Choose Add Database 4.Fill the details like database name , database user name , password etc. 5.Select Ok button. ++++++++ Thank you :) View the full article
  15. If you want the RAM and CPU settings of your servers to be adjusted dynamically at peak times, you can set up automatic resource scaling rules for each of your servers. To set up automatic resource scaling rules for a server: Go to Subscriptions > Cloud Infrastructure and click Virtual Servers in the Cloud Infrastructure group. Find the server you want to edit and click it to open its settings. Click the Autoscale tab. Select the resource you'd like to be scaled automatically: either RAM or CPU, or both. Specify how much of the server's CPU (or RAM) has to be in use and for how long before the server's CPU (or RAM) will be scaled up by the amount specified in the Step field. You can also set the maximum limit up to which the server's CPU (or RAM) can grow. Specify the lower limit of CPU (or RAM) usage before the server's CPU (or RAM) will be scaled down by the amount specified in the Step field. You can also set the minimum value for CPU (or RAM) to which it can be decreased but no lower. When finished, click Ok. Once the rules are configured, each time the server's load increases so that its CPU or RAM are almost fully consumed, its CPU and RAM will be increased automatically according to these rules and then reduced back when the load decreases. View the full article
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